Written Communication Courses

Written communication is easy to improve and address, because documents can’t hide mistakes, negative tone or other communication problems.

Effective Email Communication

This course covers the characteristics of email, evaluating email communication and strategies for organizing emails to get results.

Effective Written Communication

This course enables participants to evaluate their current communication style, tone and effectiveness. It includes basic editing and proofreading skills, while helping participants choose communication tools, use email effectively and improve overall correspondence in their organizations.

Grammar Refresher for Business Professionals

This course guides participants through the key elements of the English language. It provides a comprehensive review of the parts of speech, verb tenses, punctuation, and sentence fragments and how these affect writing. The purpose is to refresh our grammar skills and raise awareness of communication pitfalls to increase effectiveness and improve productivity.

Reducing Wordiness

Many people learned to write by increasing elaboration skills, filling 500-word essay assignments or emulating outdated prose/poetry. However, the business world expects streamlined, straightforward communication. This course shares quick and easy strategies for eliminating wordiness and increasing meaning.

Sticky Documentation

Writing corrective employee feedback is tricky. This course for managers focuses on how to write legally useful employee performance documentation. It shares practical strategies for transforming abstract thoughts into clear, concrete descriptions, whether they are positive or negative.

Technical Writing

This course begins with a readability assessment and leads participants through a comprehensive analysis of their technical writing. Concepts covered include:

• Readability Analysis

• Proofreading Strategies

• Grammar in Technical Writing

• Active vs. Passive Voice

• Technical Communication vs. Technical Writing

• Tone/Style

• Making Technical Writing Easy to Use, Understand and Find Information

Writing Effective Proposals Workshop

This course, delivered in a learn-then-do format, focuses on the basic components of effective proposal writing. It covers the following topics:

• Following directions

• Planning your writing

• Developing an outline and labeling sections

• Clarifying concepts

• Graphs, charts or diagrams to explain complex information

• Using concise, active and plain language

• Representing the budget accurately

• Delivering as directed

Written Presentation Skills

This course covers various aspects of written presenting. It requires participants to bring an active presentation they are currently writing to develop during the course. With hands-on practice, self-editing and immediate feedback, participants will enhance the written portion of their presentations.

Course Objectives

1.Targeting Your Objective

2.Analyzing Your Audience

3.Designing Opening, Closing and Supporting Points

4.Creating Effective Visuals

• • • • PowerPoint
      • Flip Charts
      • Handouts
      • Supporting Documents